beta Discussing the Digital Government Declaration

[...] * Establish the once-only principle at EU level, starting from the approval of the proposed regulation on single digital gateway, and addressing legal, organisational and technological issues. Promote the cross-border implementation of the principle and mainstream the principle in the context of the Better Regulation guidelines in a similar way to what was done with the “Think Small First” principle.
Michael de Lang
One explicit, concrete way to achieve this is to setup an European cross-country code sharing platform. You could of course provide the software as open source, but for some software solutions it's probably in the interest of security to keep it closed source while still available to other European governments.
Michael de Lang, 20/06/2017 20:12
Enrico Ferro
We should work towards a service provision model in which the citizen should only know what his problem is and his identity. All the rest should be handled by the back office (retrieval of relevant information for the provision of the service, routing of the request to the appropriate agency, etc..). In this respect, we may consider working towards the definition of a principle of minimal information burden on the citizen to complement the once-only principle.
Enrico Ferro, 21/06/2017 10:24
Daniele Tatti
This is a significantly strong proposal, despite the lack of details on what is meant by "ensure". Legally, it might be possible to ensure it only for cross-border services, while the national part would rest on single member states initiative. EU institutions should lead (which is not the case today). EU-wide eID (or interoperable national eIDs) would be key.
Daniele Tatti, 21/06/2017 11:11
Van Hoegaerden
I experienced different processes related to DG Internal Market and DG Santé of the EU Commission (and their agencies). Homestly I was very poorly impressed by their IT performances. I'd strongly recommend the declaration to emphasis that all EU-Commission driven IT services should be Only-One compliance as a showcase by 2020.
Van Hoegaerden, 21/06/2017 13:59
Juhani Lemmik
Also semantic issues should be addressed, which is part of the interoperability framework anyway. This would be important also for the alignment of base registries in the EU.
Juhani Lemmik, 05/07/2017 17:30
David Eaves
There are lots of reasons why this is a bad idea. I believe in many jurisdictions governments are prohibited from sharing data across ministries to prevent the government from collecting and assembling too much data about citizens. A "only once" principle could require significant legislative change and would need to be done hand in hand with significant work around privacy and security protection.
David Eaves, 06/07/2017 00:35
Tadej Gabrijel
Since EU should work as a coherent system, it would be crucial to synchronize the initiatives like DSM, FFD, OOP, EIF, accessibility directive... These are in fact all very inter-related and inter-dependent initiatives that cannot be successfuly implemented in isolation; however we see some room for improvement at EC level, to better coordinate these initiatives and to optimize the efforts on EC and MS level.
Tadej Gabrijel, 06/07/2017 13:30
Qiy Foundation
'Once Only' does not create trust in the case where an individual is not in control of any exchange of personal data. The principle should be combined with disclosure/transparency obligations or even with an obligation to seek consent of the data subject.
Qiy Foundation, 12/07/2017 12:30